NEON SIEGE / PLAYER INFORMATION
Game privacy
Updated October 21, 2026
This notice covers Neon Siege and messages you send us about the game. The responsible operator is Pedro Laris Uribe, trading as NEONVAX Game Studios, in the United States. Privacy questions: contact@neonvax.com.
The current game is an offline campaign with saves on your device. Planned paid unlocks are described separately below; no real-money purchase or restoration feature is active in the current preview.
Your campaign stays on your device
The current campaign stores mission progress, unlocked heroes and weapons, upgrades, earned currencies, formations, story history and preferences in local app storage. It does not require a NEONVAX account or upload your campaign to a NEONVAX cloud-save service.
We do not receive that local campaign just because you play. Your operating system may include app data in a device backup according to your settings and its provider’s terms. This is separate from a game cloud-save service and is not a promise that we can recover a lost campaign.
Use the game’s confirmed full-reset control to restart local progression. Deleting the app can also remove its local data. Do not reset or reinstall as a first troubleshooting step if you want to preserve progress.
Advertising and tracking
The current game does not include an advertising SDK, third-party behavioral analytics or an in-game account system. We do not use your gameplay to build advertising profiles, and we do not sell personal information or share it for cross-context behavioral advertising.
The game does not ask you to provide contacts, precise location, camera or microphone access for ordinary play. If a future feature changes our data practices, we will update this notice and provide any notice or permission required before that collection starts.
Information you choose to send
If you email us, we receive your email address, the message and attachments you choose to include. A bug report may contain device model, operating-system version, game version, screenshots, stage details or a diagnostic file. Share only information relevant to the issue; remove unrelated personal details from screenshots.
We use this information to answer your enquiry, investigate faults, provide support, protect our services and handle legal or privacy requests. Please do not send passwords, full payment-card information, or unnecessary information about a child. We do not add support correspondents to a marketing list simply because they asked for help.
Apple and diagnostic information
Apple processes App Store downloads, account and payment information under its own privacy terms. Depending on your device and platform settings, Apple may make crash reports, testing feedback or store statistics available to developers. We may use information made available through those tools to diagnose reliability problems and improve compatibility.
The current game does not separately upload gameplay analytics to a NEONVAX analytics service. If you choose to send us diagnostics, we handle them as support information. Apple’s own handling of account, payment and diagnostic data is described in its privacy information.
If paid unlocks are introduced
We plan to offer optional character and weapon unlocks through Apple In-App Purchase. This is not active in the current preview. A purchase-enabled version will use store transaction information to verify and restore the right to use purchased content and recognize refunds or revocations.
The information needed may include a product identifier, transaction identifier, purchase status and purchase date. Apple handles payment authorization; we do not need your full payment-card details or Apple Account password. We will update this notice with the actual implementation, recipients and retention before paid features go live. This paragraph does not mean that a purchase database or entitlement service already exists.
How information is handled
Our email provider processes messages to deliver support. If you open our website, its hosting provider receives technical requests as explained in the website privacy notice. We limit access to information needed for the relevant task. We may also disclose information where necessary to comply with law, protect legal rights or investigate misuse.
Where data-protection law requires a legal basis, we rely on providing the service you request, our legitimate interests in responding to enquiries and maintaining reliability, or compliance with legal obligations, as appropriate. If consent is needed for a separate purpose, we will ask for it.
We keep support information while needed to resolve the enquiry and meet related legal or dispute-resolution obligations, then delete or de-identify it. Retention depends on the nature of the issue. Information we receive may be processed in the United States or where our service providers operate; we will apply safeguards for international transfers where applicable law requires them.
Your choices and rights
Email contact@neonvax.com to request access, correction or deletion of information you have sent us. Depending on where you live, you may also have rights to portability, restriction, objection, withdrawal of consent or a complaint to your local data-protection authority. Exercising a right will not result in discriminatory treatment.
We may need proportionate information to verify a request. We cannot access a local-only save remotely or erase records controlled by Apple on your behalf. If a child has sent us personal information, a parent or guardian can contact us so we can investigate and delete it where appropriate.
Updates to this notice
The date above identifies the latest revision. Material changes will be explained through the game or website as appropriate. Little Neons and the studio website have separate privacy information; this notice does not change their practices or terms.